OPENING WEDNESDAY, NOVEMBER 18, 2026 · Regular hours: Monday–Friday, 7:00 AM–4:30 PM.

Contractor purchasing: from inquiry to order

Engineered for Canadian winters. Built to heat New England homes.

Send a clear equipment and materials list so our Kingston team can follow up with the details needed for your job.

1. Send the job and equipment requirements

Include your company, contact information, project state, target timing, equipment model numbers or system requirements, and accessory quantities. New contractors can introduce their business through registration.

2. Confirm the quote and equipment match

Review the exact indoor/outdoor combination, included accessories, model documentation, current pricing, and availability with our team. An inquiry or registration form does not reserve inventory or establish purchasing terms.

3. Agree on fulfillment before making plans

Ask about opening status, pickup arrangements, and whether shipping is available for the order. Confirm any delivery estimate and charges with the team before promising a customer a completion date.

4. Retain the order and installation records

Keep the final equipment list, invoice, serial numbers, and relevant model documents. Review the manufacturer’s installation and warranty registration requirements for the job.