Heat pumps and mini-splits for New England homes

One system can heat and cool

An air-source heat pump moves heat between indoors and outdoors. In summer it provides air conditioning; in winter it brings heat indoors. Cold-climate models are designed for lower outdoor temperatures, but their heating output changes with weather and model. A licensed HVAC contractor should size a system for the building and check the selected equipment's published performance data.

Ductless mini-split or centrally ducted?

A ductless mini-split uses an outdoor unit and one or more indoor units without distributing air through existing ducts. It can be useful when a home lacks ductwork or needs heating and cooling in selected rooms. A centrally ducted heat pump uses an air handler and ductwork to distribute conditioned air. The right choice depends on the home's layout, ducts, heating load, comfort goals, and installation design.

Equipment and contractor resources

Browse heat pump equipment, supplies, and technical document requests.

What Novair supplies

Novair HVAC Supply New England carries cold-climate ductless mini-splits, centrally ducted heat pumps, repair parts, and line set covers for HVAC contractors. Select Novair models are rated for heating operation down to −31°F (−35°C); that rating is not a promise of the same heating capacity at every temperature. Confirm the exact matched system's specifications and warranty terms before ordering.

Questions to ask before choosing a system

• What heating and cooling loads were calculated for this home?
• How much heating capacity does the proposed model provide at local winter design temperatures?
• Will existing ducts work with a central system, or would ductless indoor units fit better?
• What electrical work, placement, line set routing, and backup heat, if any, are part of the installation plan?
• Which registration and installer requirements apply to the warranty?

How contractors can source equipment

Our Kingston, NH warehouse serves HVAC contractors working in New Hampshire, Massachusetts, and Maine. Contact us with the proposed system type and job requirements so the team can discuss current Novair models, matched equipment, repair parts, line set covers, and availability. New contractor businesses can send their registration information before discussing purchasing. Homeowners can visit to choose a system for a licensed contractor to install; Novair HVAC Supply New England does not provide installation services.

For an independent overview, see the U.S. Department of Energy's heat pump guide. For Novair warranty details, review the manufacturer's terms.